FREQUENTLY ASKED QUESTIONS

Where are your hammocks made?

Our hammocks are made in China, Eastern Europe and South America.

A piece is missing, what can I do?

Don't worry, we will send a replacement straight away at no charge.

Can I customise my hammock?

We have a range of colours available in stock, if you are after something different ask away and we will try our best to get it in.

What methods of payment do you accept?

We accept credit cards in the form of Visa and Mastercard as well as Paypal.

Can I pick my goods up from your warehouse?

At this point we only offer shipping, this may change in the near future.

Do you ship outside of Australia?

No, currently we only ship inside of Australia.

Where are the hammocks shipped from?

The hammocks are either shipped from our warehouse in Melbourne, Byron Bay or China depending on what is available.

How long does delivery take?

Please allow up to 2 weeks (business days) for delivery. We ship 1-2 days from the placed order but due to the nature of each courier, some take longer than others. **For Express shipping, please allow up to 8 business days.